Valve begins offering refunds for all Steam games | Ars Technica

Kyle Orland:

“Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it,” the policy reads. “It doesn’t matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within 14 days of purchase, and the title has been played for less than two hours.” What’s more, games that fall outside that 14 day/two play-hour range can still be submitted for a refund request, and Valve says it will “take a look.”

Great move by Valve. There have been plenty of times where I’ve purchased a physical game and returned it after it didn’t meet expectations. It’s good to see digital sellers following suit.